Terms of service

Effective Date: 1st August 2025

Welcome to EVOActive. By using our website, services, or purchasing products from us, you agree to the following Terms & Conditions. Please read them carefully.

1. General

1.1 EVOActive reserves the right to update these Terms & Conditions at any time. The latest version will always be available on our website.
1.2 By accessing our website or purchasing products, you accept and agree to be bound by these Terms & Conditions.

2. Products and Availability

2.1 All products listed on EVOActive are subject to availability.
2.2 We strive to ensure accurate descriptions, images, and pricing, but minor discrepancies may occur.
2.3 We reserve the right to refuse or cancel any order for reasons including, but not limited to, errors in pricing, availability, or suspected fraudulent activity.

3. Orders and Payment

3.1 Orders can be placed online via the EVOActive website.
3.2 Payment must be made in full at the time of purchase using the available payment methods.
3.3 Prices are in Australian Dollars (AUD) and include GST unless stated otherwise.

4. Shipping and Delivery

4.1 Delivery times are estimates and may vary due to external factors.
4.2 EVOActive is not responsible for delays caused by shipping carriers.
4.3 Risk passes to the customer upon delivery.

5. Returns and Refunds

5.1 Items may be returned within 30 days of delivery for a refund or exchange, provided they are in original, unworn condition with tags attached in the EVOActive zip polybag.
5.2 Sale items are not eligible for return unless faulty.
5.3 Faulty or damaged items will be replaced or refunded in line with the Australian Consumer Law.
5.4 To initiate a return, contact info@evoactive.com.au with your order details.

6. Intellectual Property

6.1 All content on the EVOActive website, including text, images, logos, and designs, is the property of EVOActive and protected by copyright and trademark laws.
6.2 You may not use, reproduce, or distribute any content without written permission from EVOActive.

7. Privacy

7.1 We collect and use personal information in accordance with our Privacy Policy, which is incorporated into these Terms.
7.2 By using EVOActive, you consent to the collection, storage, and use of your personal information as outlined in our Privacy Policy.

8. User Conduct

8.1 You agree to use EVOActive responsibly and not to:

Violate any laws or regulations
Interfere with the operation of the website
Engage in fraudulent or harmful activity

9. Limitation of Liability

9.1 To the maximum extent permitted by law, EVOActive is not liable for:

Indirect, incidental, or consequential damages
Losses arising from incorrect use of products
Delays or failures caused by third-party services

10. Governing Law

These Terms & Conditions are governed by the laws of Australia, and any disputes will be subject to the exclusive jurisdiction of Australian courts.

11. Contact Us

If you have any questions about these Terms & Conditions, please contact:
EVOActive
Email: info@evoactive.com.au